Read what Alliance for Children and Families Benchmarking Initiative participants say about the value of the data and reviews available through the benchmarking initiative

“Of the many factors influencing improvement in the residential treatment center (RTC) environment of care, we credit the Alliance for Children and Families Benchmarking Initiative as a major catalyst that we needed to address physical restraints.”

--- Steve Hampton, Director, Quality Assurance,
The Children's Center, San Antonio, Texas

 

"The board PQI committee will ask whether achieving a certain percentage on items such as staff turnover, client satisfaction, or medication errors in our residential program is 'good or bad.' In other words, until this benchmarking initiative we had no way to compare ourselves with our colleagues nationally. We are eager to continue using data from this initiative to evaluate our own effectiveness and to identify areas in need of celebration or correction."

--- Elaine R. Totenberg, Clinical Director,
Alpert Jewish Family & Children's Service, West Palm Beach, FL

 

"... the Alliance benchmarking project has been a significant part of SAL's commitment to enhancing the services we offer, strengthening the caregivers that provide them and continuing the push towards even better consumer and family outcomes."

--- Tim Grove, Director of Quality Improvement and Laura Van Alstine, Quality Improvement Specialist. St. Aemilian-Lakside, Milwaukee, WI

"In conjunction with our agency regulatory responsibilities, such as the Joint Commission, contract compliance, and state board requirements, the Benchmarking Initiative enables our agency to focus on 'best practices' for the services we provide."

--- Jerome Anderson, Coordinator of Research and Evaluation,
Boys & Girls Town of Missouri, Columbia