Benchmark comparison topics are broken down into eight key areas: Residential, Foster Care/Therapeutic Foster Care, Economic Advancement, Administration, Outpatient, Early Childhood/Education, and Family Preservation/Juvenile Justice.
 

Residential

Length of Stay (by Program Type)

Occupancy Discharge Status

Use of Restraint (Rate/ Injuries by Program Type)

Medication Errors (by Program Type)

Violence/Aggression Injuries (Male/Female)

Violence Aggression Property Damage (Male/Female)

Self Harm (Male/Female)

Client Satisfaction (Adult/Youth)

Foster Care/Therapeutic & Foster Care (all by Program Type)

Placement Stability

Length of Stay

Violence/Aggression

Self-Harm

Discharge Status

Timeliness of Reunification

Occupancy

Economic Advancement

Cost per Client Served

Cost per Loan Dollar

Client Satisfaction

Increased Income

Increased Credit Score

Administrative

Current Ratio

Percent Revenue (by Source)

Management/General (as Percent of Expenses)

Fundraising (as Percent of Expenses)

Total Wages (as Percent of Expenses)

Cost per Client Served and per hour (by Service)

Staff Retention (by Role)

Outpatient

Outpatient Productivity

Missed Appointment/Cancel Rate

Client Satisfaction (Overall/Outcome)

Early Childhood/Education

Physical Intervention Rate

Grade Level Performance

Family Preservation

Cost per Family and per Hour of Service (by Service Level)

Service Outcomes (by Service Level and Families/Children)

Productivity (by Service Level)

Juvenile Justice

Rate of Program Completion According to Treatment Plan

Recidivism (6-12 months)